PH: +91-9888934889 E-Mail: editornrjsmm@gmail.com ISSN: 2349-512X

National Research Journal of Sales and Marketing Management

An International Reputed Peer Reviewed Refereed Research Journal I Open Access Journal I Impact Factor: 6.95

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About - National Research Journal of Sales and Marketing Management


About The Journal



National Research Journal of Sales and Marketing Management is an international peer-reviewed and refereed scholarly journal (ISSN: 2349-512X) dedicated to advancing research and discourse in the fields of Sales & Marketing. The journal upholds rigorous academic standards, ensuring the publication of high-quality research contributions.

The National Research Journal of Sales & Marketing Management (NRJSMM) is devoted to the exploration and contribution of the knowledge about dynamic areas of sales & marketing by publishing theoretical and empirical scientific articles from India and with different approaches. As the Journal covers the large field of interest, it is designed to examine topics such as new trends in Sales, the relationships between members of the supply chains and distribution channels, e-commerce, marketing, decision making, motivation, management of innovation, creativity and technology, green environmental technologies, information and communication technology management, new product / service development, operation and production management, marketing technology in management and marketing, strategic management, emerging technologies, organizational behavior, human resource management, knowledge management, process innovation, enterprise management and marketing, logistics, outsourcing, risk management, marketing research, market segmentation, positioning, pricing, relationship marketing, business marketing, social marketing, internet marketing, advertising, customer service, customer behavior analysis theories and practice in marketing customer relationship management, management of services, branding, and similar fields. It will serve as the valuable forum for the exchange and dissemination of knowledge based on thought and results of empirical research between academicians, researchers, Sales managers, marketing & sales executives, and all those that are actively involved in any aspect of marketing, sales, as well as to those that wish to be informed about the progress and current trends in those fields. All published research articles in this journal have undergone rigorous peer review, based on initial editor screening and anonymous refereeing by independent expert referees.

  • The Journal is Published By "National Press Associates"
  • Publisher Website: www.npajournals.org
  • Journal Name: National Research Journal of Sales and Marketing Management 
  • ISSN: 2349-512X
  • Impact Factor: 6.95
  • Peer Review Process: Double Blind Peer Review Process
  • Low Article Processing Fees
  • Article Processing Fees
  • Frequency of Publication: Biannual (2 Issues Per Year)
  • Languages: English
  • Accessibility: Open Access
  • Plagiarism Checker: Turnitin

The journal invites submission of manuscripts that meet the general criteria of significance and scientific excellence, and will publish:

  1. Original articles (research paper, short communications, etc)
  2. Review articles
  3. Conference reports
  4. Book reviews, etc.

Interested in submitting to this journal? We recommend that you review the About the Journal page for the journal's section policies, as well as the Author Guidelines.

Journal Email ID: editornrjsmm@gmail.com

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Current Issue


Year: 2026   Volume No: 13, Issue: 1, Year: 2026

Paper Title CONTENT MARKETING AS A STRATEGIC TOOL FOR BRAND LOYALTY
Author Name Anju Bala
Country India
DOI https://doi.org/10.5281/zenodo.18204364
Page No. 1-6

Abstract View PDF Download Certificate
CONTENT MARKETING AS A STRATEGIC TOOL FOR BRAND LOYALTY
Author: Anju Bala

ABSTRACT
Content marketing has become an essential strategic approach for organizations seeking to build and sustain brand loyalty in highly competitive and digitally driven markets. Unlike traditional advertising, which often focuses on short-term persuasion, content marketing emphasizes the consistent creation and distribution of valuable, relevant, and informative content that addresses customer needs and fosters long-term relationships. This paper examines content marketing as a strategic tool for brand loyalty by integrating insights from relationship marketing, customer engagement, and brand equity literature. It argues that content marketing contributes to loyalty by enhancing brand trust, strengthening emotional connections, and encouraging sustained customer engagement across multiple touchpoints. Through educational content, storytelling, and interactive formats, brands can position themselves as credible and relatable partners, thereby increasing customers’ psychological
commitment and resistance to switching. The paper further discusses how content-driven engagement and community building reinforce positive brand associations and advocacy behaviours. In addition, it highlights the importance of aligning content strategies with longterm loyalty objectives and evaluating performance using metrics that capture retention and
relational value rather than short-term visibility alone. Overall, the study concludes that when
implemented strategically and consistently, content marketing serves as a powerful
mechanism for nurturing durable brand–customer relationships and achieving sustainable brand loyalty.

Keywords: Content marketing, brand loyalty, customer engagement, brand trust, relationship marketing, storytelling, brand equity, customer retention, consumer–brand relationships, digital marketing strategy.


Paper Title CONSUMER ENGAGEMENT IN SOCIAL MEDIA MARKETING AND ITS IMPACT ON PURCHASE INTENTION: AN EMPIRICAL STUDY
Author Name Rohini Marwaha
Country India
DOI https://doi.org/10.5281/zenodo.18313307
Page No. 7-12

Abstract View PDF Download Certificate
CONSUMER ENGAGEMENT IN SOCIAL MEDIA MARKETING AND ITS IMPACT ON PURCHASE INTENTION: AN EMPIRICAL STUDY
Author: Rohini Marwaha

ABSTRACT
The rapid proliferation of social media platforms has transformed the way businesses interact with consumers, making consumer engagement a central focus of contemporary marketing strategies. Social media marketing enables firms to create interactive, participatory, and relationship-oriented communication, which significantly influences consumer decisionmaking processes. This study examines the impact of consumer engagement in social media marketing on purchase intention. Consumer engagement is conceptualized as a multidimensional construct encompassing cognitive, emotional, and behavioral engagement. Primary data were collected from 250 active social media users through a structured questionnaire. The study employs descriptive statistics, correlation analysis, and regression analysis to examine the proposed relationships. The findings reveal that consumer engagement in social media marketing has a significant positive impact on purchase intention, with emotional and behavioral engagement emerging as the strongest predictors. The study contributes to the growing body of literature on digital marketing and provides practical insights for marketers seeking to enhance consumer purchase intention through effective
social media engagement strategies.

Keywords: Consumer Engagement, Social Media Marketing, Purchase Intention, Digital
Marketing, Consumer Behavior


Editorial Policy Peer Review Process Publication Ethics & Practices Plagiarism Policy Open Access, Licencing & Copyright Disclaimer Policy Privacy Policy FAQ Special Issue About The Journal

Latest Announcements

  • CALL FOR PAPERS 2025 (January-June)

    01-01-2025

    SUBMIT PAPERS IN OUR RESEARCH JOURNAL! 2025
    National Research Journal of Sales and Marketing Management  contributes in the growth and application of Research & Technology, by delivering the latest information contained in research papers, which enables them to enhance understanding for advancements in research activities. We intends to Disseminate and promote the research works of research scholars, Academia.
  • Subscribe This Journal

    01-01-2025

    We Request to Subscribe our Journals for the Noble Cause to Spread Knowledge, Wisdom and also to Protect Intellectual Property Rights of Scholars Across the World.

    Subscription Price: 3500/- (Bi-Annual)

    CALL NOW!
    +91-9888934889, 7986925354

Publish
Conference
Or Seminar
papers in our journal

Read More

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